FAQ

What if I am not satisfied with my product? 

We have a 30 day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
You can contact us by email cherihanmua@gmail.com to request a return. Once approved we will send you all required instructions. 

Damages and issues 
Please inspect your order when you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can refund or exchange the item for you. We do not refund item that are on sale. 


Exchanges 
Return the item you have, and once the return is accepted, make a separate purchase for the new item.



Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.





If you still have questions for us, please don’t hesitate to get in touch. Someone on our team will be happy to assist you.